A restaurant manager must have some qualifications. So, an interviewer will ask some questions to make sure that the candidates meet the required qualifications. In this case, you will need the following restaurant manager interview questions and answers whether you are an interviewer and a candidate.
How Do You Prepare for a Restaurant Manager Interview?
To prepare for an interview for a restaurant manager position, there are a few tips you should consider. First, you have to dress the part so that you look good. Besides that, you should also do your homework so that you are ready to answer all the questions.
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Then, you need to ensure that your phone is off during the interview. In addition, you must sell yourself with your strengths. It is also important to be professional. Sometimes, you are required to listen more. Moreover, don’t forget to prepare it well. One more, you must be thorough.
What Questions Are Asked in a Restaurant Manager Interview?
The questions may be different from one interview to another. The answers can also vary. However, you have to know the common questions and best answers. The numbers of questions can also be different. So, just prepare yourself as well as possible.
Restaurant Manager Interview Sample
Here are some of the most common questions for a restaurant manager interview and the best ways to answer them:
- How Would You Handle an Understaffed Shift?
The interviewer wants to know how you solve this situation. For example, you can say: “First of all, I’d contact employees scheduled off that day in order to find if any of them is willing to cover the shift. If not, I’d take it on myself to fulfill the missing role. However, prevention is always the best. So, I’d implement a reward system for those who keep perfect attendance.”
- Explain a Time When You Dealt with a Serious Customer Complaint!
Your answer should show your problem-solving skills. You can say: “In this situation, I’d apologize to the customer profusely & ensure him/her that I’d prevent this issue to happen again. After that, I’ll offer him/her to replace the food/drink to keep our good reputation.”
- How Would You Handle an Employee Who Cannot Perform to Your Expectation?
“First, I’d attempt to ask for the reason for the employee’s poor performance. I’d listen carefully & find the best way to motivate him/her to perform better. If the poor performance continues, I’d follow up the disciplinary protocols of the company including termination” is a good answer.
- How Do You Prepare for Health Inspection?
This answer will be good: “The employees of the restaurant must prepare for a health in section every day. Every employee must be aware of both state and federal requirements and company policies. They must also adhere to them anytime.”
Make sure that you answer all the questions confidently. Your answers must prove that you are the best candidate compared to others. So, your chance to get hired will be higher. That is why you must lead the restaurant manager interview questions and answers above carefully.
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